![]() ![]() What steps would be taken in the event a court orders your company to identify an active or former user of your service? How would your company respond to a court order that requires you to log activity for a user going forward? Have these scenarios ever played out in the past? That said, we have an active, proprietary system in place to help mitigate abuse.Ħ. PIA: We do not monitor our users, and we keep no logs, period. In the event you receive a DMCA takedown notice or a non-US equivalent, how are these handled? PIA: At the moment we are using Google Apps Suite and Google Analytics with interest and demographics tracking disabled and anonymize IP addresses enabled.ĥ. Google Apps), analytics, or support tools ( e.g Live support, Zendesk) that hold information provided by users? Do you use any external email providers (e.g. PIA: We have an active, proprietary system in place to help mitigate abuse.Ĥ. What tools are used to monitor and mitigate abuse of your service, including limits on concurrent connections if these are enforced? PIA: London Trust Media Incorporated, an Indiana corporation.ģ. ![]() What is the name under which your company is incorporated, and under which jurisdiction does your company operate? There are no logs for any person or entity to match an IP address and a timestamp to a user of our service. PIA: We do not store any logs relating to traffic, session, DNS or metadata. Do you keep ANY logs which would allow you to match an IP-address and a time stamp to a current or former user of your service? If so, exactly what information do you hold and for how long? Here’s what we asked Private Internet Access and how the company answered.ġ. This won’t cost you a penny more but it helps us to keep the lights on. This article is written independently but includes affiliate links. Here’s the 2019 overview of all VPN providers. We’re not here to pick the best VPN, we just want to give people as much info they need to they can make an informed choice. In addition, we ask whether torrenting is permitted and what the best security settings are. That’s what our yearly review focuses on. What perhaps even more crucial is now a VPN handles your anonymity. The price, for example, and the speed of the various servers. ![]() When choosing a VPN there are several factors that are important. ![]()
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